Frequently Asked Questions
Everything you need to know about your AndyMark shopping experience.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number on our website's tracking page to follow your fashion haul's journey to your door.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our Returns Portal to start your process and receive a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button. We provide measurements in both inches and centimeters, along with fit notes indicating if a garment runs small, large, or true to size.
Do you ship internationally?
Yes, AndyMark ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated automatically at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Affirm.
Are your materials sustainably sourced?
At AndyMark, we are committed to ethical fashion. Over 60% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we audit our factories annually for fair labor practices.